Basic package
eRoom 5+
eRoom 15+
eRoom 100+
Basis price per month
from €99
from €299
from €1,999
Users included
5
15
100
Storage inlcuded
1 GByte
15 GByte
50 GByte
Functional Enhancements
no
no
yes
Options
Additional users
€20 (user / month)
€25 (user / month)
€30 (user / month)
Additional storage
€10 (GByte / month)
€10 (GByte / month)
€10 (GByte / month)
Setting up limits (users and/or storage)
yes
yes
yes
eRoom AddOns
MobileWorker for eRoom
€9.99 (per iPhone App)
€9.99 (per iPhone App)
€9.99 (per iPhone App)
eRoom | offlineExplorer
€299 (per export)
€299 (per export)
€299 (per export)
eRoom | Reports
€99 (per month)
€249 (per month)
€499 (per month)
eRoom | Audit Trail
€99 (per month)
€249 (per month)
€499 (per month)
eRoom | Lifecycle Manager
-
-
€749 (per month)
Contract
Minimum contract period
3 month
6 month
12 month
Notice of period
1 month
1 month
1 month
Restrictions
Architectural Level
Room
Facility
Site (incl. 1 Server)
Maximum number of rooms
1
100
5000
Maximum size per room
16 GByte
16 GByte
16 GByte
Maximum number of users
approx. 100 (soft limit)
approx. 500 (soft limit)
approx. 50.000 (soft limit)
Suppport and service levels (excerpt)
Support and IT services are identical for all packages and guarantee stable, reliable, and secure application operation.
Technical support hotline
Technical support hotline
free
Hotline hours
Monday to Friday 8:00 a.m. to 6:00 p.m. CET
Operating times and availability
Operating times
24/7
Availabilty guarantee
99.7%
Standard backup (disaster recovery)
Backup interval
daily
Hold-back time
3 days